Spoiled vaccines found at Botley GP’s office deemed ‘inadequate’
A GP practice in Oxford has been found to be inadequate and needs to improve or could be closed, as health inspectors have revealed hundreds of patients have been prescribed drugs in an unsafe manner.
Watchdogs from the Care Quality Commission have downgraded Botley Medical Center’s services from “in need of improvement” to “inadequate” after overwhelming results.
An official report released last week identified “far-reaching” concerns about the lack of training of staff, the maintenance of clinical records and medications, and found that patients there are “at risk of harm.”
The practice has now been deemed inadequate to be safe and well directed, needs improvement to be effective, and good to be caring and responsive.
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During the CQC’s last inspection in October 2019, inspectors identified that oversight of high-risk drugs was not appropriate.
During this inspection, the watchdog discovered significant risks to patients, with at least 372 of them having been prescribed in an unsafe manner, including for conditions such as mental health issues and blood clotting. blood.
Inspectors also discovered that a refrigerator full of vaccines was turned off, however, none of the compromised doses were administered.
The report also found that staff members had not been trained in policies to protect vulnerable adults and children.
He said: “Two of the three reception team members we spoke with did not receive training in protecting adults or children.
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“There was a risk that non-clinical staff did not understand practice protection protocols or did not have the understanding to identify potential indicators of abuse and how to report any problems.”
Dr Rosie Benneyworth, who inspected the cabinet, said: “I am placing this service in special measures.
“If insufficient improvements have been made within six months, such that there remains an inadequate assessment for a population group, key issue, or overall, we will take action in accordance with our enforcement procedures to initiate the process to prevent the provider from operating the service. .
“This will lead to their registration being canceled or their registration conditions changed within six months if they do not improve.”
Dr Benneyworth confirmed that the service will be kept under review and, if necessary, could be turned into urgent enforcement action.
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Dr Aintzane Ballestero, senior associate at Botley Medical Center, said partners and staff were “disappointed” with the CQC’s findings.
They added, “We want to reassure our loyal patients that we are committed to making meaningful improvements as quickly as possible.
“We will be working closely with our transformation partner and the Oxfordshire Clinical Commissioning Group to improve our procedures and processes and we are following the detailed action plan that has been agreed upon.
“We are also grateful for the support of our patient engagement group.”