Finance services

Top Gartner IT Growth Markets for 2022 – Financials – Services

Global demand for IT products and services, from data center systems and software to communications services, will not slow down in 2022.

Global IT spending will hit US $ 4.47 trillion (AU $ 62 trillion) next year, up 5.5% from 2021, new data from IT research firm Gartner shows. .

Gartner’s John-David Lovelock said the “willingness and eagerness” of people to embrace technology and “use it in different ways” has changed in 2020 and 2021 spurred by the ongoing global COVID-19 pandemic .

“In 2022, CIOs need to reconfigure the way work is done by embracing business composability and technologies that scale to asynchronous workflows,” said Lovelock, vice president of research at Gartner, in a statement. .

As 2022 approaches, more and more companies aim to empower employees to work where they want and engage with customers the way they want, which is why Gartner expects the services of computer communications will hit the US $ 1.48 trillion (Australian $ 1.99 trillion) mark next year.

CRN Breaks Down Gartner’s 2022 IT Spend Forecast for the Five Fastest and Most Important Technology Market Segments, Which Include Data Center Systems, Business Software, Appliances, IT Services, and Services Communication.

5: Communication services will increase by 2.1%

2022 expenditure: US $ 1.48 trillion (Australian $ 1.99 trillion)

2021 expenses: US $ 1.45 trillion (Australian $ 1.95 trillion)

Although communications services will experience the lowest percentage growth rate in 2022 compared to 2021, these services will have the highest total spending levels next year.

Global spending on communications services is expected to reach US $ 1,482 billion in 2022, representing a 2.1% year-over-year growth rate. For 2021, Gartner forecasts the communications services market to reach $ 1,451 billion.

The COVID pandemic has sparked the opposite trend of pushing businesses out of their comfort zone while lockdowns have forced people to stay in the comfort of their homes.

Gartner said companies that before COVID avoided even the possibility of working from home were forced to adopt it within weeks. This has made computer communications software and services more critical than ever for businesses.

The US $ 1,451 billion in spending on communications services in 2021 represents an increase of almost 4% over 2020.


4: Devices will grow by 2.3%

2022 expenditure: 821 billion US dollars (1,100 billion Australian dollars)

2021 expenses: 802 billion US dollars (1.08 trillion Australian dollars)

Growth in global device spending reached an all-time high in 2021 as remote work, telehealth and distance learning took hold. However, Gartner expects 2022 to still show a slight increase in the number of companies that are upgrading devices or investing in multiple devices to thrive in a hybrid work environment.

Global spending on computing devices in 2022 is expected to reach US $ 821 billion, an increase of 2.3% year-over-year. The previous record for spending on computing devices dates back to this year, with Gartner forecasting spending on devices to reach $ 802 billion, which will be a whopping 15% spike from 2020.

From devices like cameras with data analytics capabilities to the millions of Internet of Things (IoT) devices coming online this year, Gartner predicts that companies that spend money on computing devices won’t slow down by 2022.


3: Data center systems will grow 5.8%

2022 expenditure: 207 billion dollars (278.29 billion Australian dollars)

2021 expenses: $ 196 billion (AU $ 263.97 billion)

There is little debate about when the future of the business will be the public cloud or the data center, as companies are betting on both.

Businesses and vendors of all shapes and sizes are transforming their IT environments and products for the multi-cloud and hybrid cloud world, which is a mix of data center or on-premises solutions as well as multiple cloud offerings.

Gartner predicts spending on data center systems in 2022 to reach $ 207 billion, an increase of 5.8% year-over-year.

This year, spending on data center systems is expected to reach $ 196 billion, which would be an increase of almost 10% from 2020.

The data center systems market has little impact from the COVID-19 pandemic as companies have invested in a mix of new infrastructure such as servers and hyperconverged infrastructure as well as hybrid cloud offerings. .

Gartner experts say where customers place applications and workloads, whether in the cloud or in the data center, depends on each specific application or workload, rather than a one-stop shop. unique for everything.


2: IT services will grow 8.6%

2022 expenditure: US $ 1.29 trillion (Australian $ 1.74 trillion)

2021 expenses: US $ 1.19 trillion (Australian $ 1.6 trillion)

IT services are becoming one of the most critical assets that a business must spend money on to keep their business afloat. From cybersecurity services to thwart ransomware attacks to activation of customers’ Microsoft software suite, IT services are in high demand today by almost every organization as they unlock the key to digital transformation.

“Digital technology initiatives remain a strategic business priority for companies as they continue to reinvent the future of work, focusing their spending on protecting their infrastructure and supporting increasingly hybrid work. complex for employees by 2022, ”said Gartner’s Lovelock.

Gartner expects IT services spending to reach US $ 1.2940 billion in 2022, an 8.6% increase year-over-year.

In 2021, Gartner predicts that total spending on IT services worldwide will reach $ 1.191 billion, which would be an 11% year-over-year increase from 2020.

The more IT service offerings and service sales channel partner providers there are, the more profitable they become.


1: 11.5% of enterprise software

2022 expenditure: $ 670 billion (AU $ 902 billion)

2021 expenses: $ 601 billion (Australian $ 809 billion)

Enterprise software is expected to have the highest growth rate in 2022, at 11.5% year-over-year, with infrastructure software spending continuing to outpace application software spending .

Gartner predicts that spending on enterprise software will reach $ 670 billion in 2022, up 11.5% from this year.

In 2021, Gartner expects spending on enterprise software to reach $ 601 billion, which would be a 14% increase from 2020.

Communications software leaders like Microsoft, Zoom and Cisco are investing millions in improving security features and new capabilities to meet new demands.

Other software leaders such as VMware, Oracle, SAP and Salesforce have seen solid growth in software sales over the past 18 months, with customers investing more in management solutions such as CRM and ERP as well as SaaS offerings.

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