UGI urges residents to follow safe energy practices this summer
by UGI Utilities, Inc.
June 18, 2021
- Summer is a great time for landscaping and other exterior improvement projects. UGI reminds anyone planning to dig or have excavation work done on or near their property to call 8-1-1 at least three working days before the start of the project to have the utilities marked. underground. Every digging project, no matter how small, deserves a call on 811. Installing a mailbox, putting up a fence, building a patio and even small projects like planting trees. or shrubs are all examples of excavation projects that require a call to 8-1. -1. There is no charge to owners for 8-1-1 requests.
- If someone comes to your home pretending to be from IGU, ask to see appropriate ID. UGI employees are required to carry photo identification cards. Customers are encouraged to closely inspect the identification provided by the worker. The UGI Utilities ID badge displays the UGI logo, along with the employee’s photo and additional information. If you have any doubts about a person’s identity or activities, do not let that person enter your home and immediately call UGI at 800-276-2722 so that we can verify the visit.
- To ensure UGI has access to your meter, cut back plants, bushes, and invasive vegetation in the immediate vicinity of equipment serving your property. Be careful with electrical lawn and garden equipment such as mowers and trimmers when working near meters and other aboveground natural gas lines.
- Summer storms can cause power outages. UGI recommends that customers prepare for potential outages by creating an emergency breakdown kit, which includes flashlights with fresh batteries, non-perishable foods that do not require heating, a first aid kit, and medication on prescription, an additional set of keys and important contact information.
- If you are dependent on medical equipment for life support, we recommend that you purchase a backup power supply to use in an emergency. If you are using a generator during an outage, be sure it is used safely by following the manufacturer’s instructions for proper ventilation and operation.
- As the warmer weather arrives, you can add fans or air conditioners to keep your home cool. Take the necessary precautions to ensure that you do not overload electrical circuits. Warning signs of an overloaded circuit include flickering or dim lights, a burning smell from outlets, frequently tripped circuit breakers, or a slight shock or tingling from outlets or switches. Never use extension cords or multi-socket converters for appliances.
- Pools and garden hoses help keep you cool and provide summer fun, but can also present hazards near electrical outlets and cords. Use covers on outdoor power outlets, especially near swimming pools. Be sure to use electrical cords suitable for outdoors, and keep such cords and electrical devices away from swimming pools, fountains, or sprinklers. In addition, never handle electrical devices or associated cords if you or your clothes are wet.
- UGI also reminds residents that a harmless odorant, which smells of rotten eggs, is added to natural gas to help customers and community members detect a gas leak. If you smell natural gas, immediately leave the building or area and take everyone with you. Do not use the phone, light a match, or turn anything on or off. Once in an area where the smell of gas is no longer present, call UGI. The UGI emergency number is 1-800-276-2722. UGI will send a service technician to investigate the smell immediately.
The UGI emergency response is available 24 hours a day, every day. Your safety is always our top priority. UGI can be reached at (800) 276-2722.
UGI Utilities, Inc. is a natural gas and electricity utility headquartered in Reading, Pennsylvania. UGI serves more than 730,000 customers in 45 counties in Pennsylvania and one county in Maryland. Customers and community members are encouraged to visit the UGI website at www.ugi.com; our Facebook page at www.facebook.com/ugiutilities; or follow us on Twitter at www.twitter.com/ugi_utilities.
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